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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Antonio Pena

November 5, 2026

5 out of 5 rating by Antonio Pena
"This is Mr. Pena I spoke with Miss Jessica this morning. In regards to Helping me with getting my insurance on my van. I'm opening up my new plumbing business and she was very very helpful. Very kind, very respectful and very professional it was a pleasure speaking with her and dealing with her"
We responded:
"Hi Mr. Pena — we really appreciate you sharing such kind words about Jessica! What an exciting time as you start your new plumbing business! We know how much hard work goes into building something of your own, and we're glad Jessica could make getting your van insured one less thing to worry about. It's wonderful to hear that she made you feel comfortable and treated you with the kindness, respect, and professionalism you deserve. We'll be sure to share your review with her! We're happy to be a small part of this exciting new chapter and wish you nothing but success as your business grows! 🔧❤️"
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Santiago Auditore

November 5, 2026

5 out of 5 rating by Santiago Auditore
"Natalia was super quick getting me a quote for my homeowners insurance and got me a really good price, specially for how expensive insurance is in Palm beach.
Also didnt know about mortgage protection, but after she explained it, I got that added on and still below my current premium. Everything was easy and quick. Really happy with Natalia's sales acumen."
We responded:
"Hi Santiago — thank you for the great review! We're so glad Natalia was able to get you a homeowners quote quickly and help you find a better rate, especially with how expensive insurance can be in Palm Beach! It's also great to hear she explained the mortgage protection option and helped you find additional coverage while still keeping your premium below what you were paying. We'll be sure to pass along your kind words to Natalia. We really appreciate you choosing our agency, Santiago!"
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Bebe Tran

November 2, 2026

5 out of 5 rating by Bebe Tran
"I would like to thank Lorie Schwingel, who was extremely helpful in answering all my questions and giving me the best deal of an insurance. Because of Lorie I continue to feel confident in my choice."
We responded:
"Hi Bebe — thank you so much for your kind review! ❤️ We're so glad Lorie was able to answer your questions, help you find a great rate, and make you feel confident in your insurance decision. She's a wonderful part of our team, and we know she'll appreciate your thoughtful words! Thank you for trusting Lorie and our agency, Bebe. We truly appreciate you!"
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Terrence Peck

November 2, 2026

5 out of 5 rating by Terrence Peck
"Lorie Schwingel was the absolute best! She saved me over $100 on car insurance and really makes State Farm feel like a family-operated business. The Transparency, knowledge of different types of coverage, and her professionalism by putting her customers first is second to none! Thank you so much!!"
We responded:
"Hi Terrence — your review truly made our day! ❤️ Thank you for taking the time to share such thoughtful words about Lorie. What really touched us was your comment about her making our office feel like a family-operated business. That is exactly how we want our customers to feel — welcomed, cared for, and treated like family, not just another policy number.

Of course, saving over $100 on your car insurance is wonderful, but knowing that Lorie earned your confidence through her honesty, knowledge, and genuine care means even more to us. She has a special way of making people feel comfortable, and we're so fortunate to have her on our team.

Terrence, reviews like yours remind us why we love what we do. We can't wait to share this with Lorie because we know it will mean the world to her! Thank you for trusting us, recognizing her hard work, and allowing our agency to be part of your insurance journey. We're so happy to have you with us! ❤️"
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Rick Limegrover

November 2, 2026

5 out of 5 rating by Rick Limegrover
"My account manager at the Sarah Cuetas-McLendon State Farm agency is Ms. Lorie Schwingel. She is the Best, very Professional and always takes great of my accounts. She’s very pleasant to deal with and always gets back to me. I give her the highest recommendation."
We responded:
"Hi Rick — thank you so much for your wonderful review! ❤️ We're so glad Lorie continues to provide you with the attentive, professional, and dependable service you deserve. Knowing you can count on her to take great care of your accounts and always follow through means a lot to us. We'll be sure to share your kind words with her! Thank you for your continued trust and recommendation, Rick. We truly appreciate having you as part of our agency family!"
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Riley Graber

November 2, 2026

5 out of 5 rating by Riley Graber
"no one does better than lorie"
We responded:
"Hi Riley — we love this! ❤️ Short, sweet, and such a wonderful compliment to Lorie! We happen to think she's pretty amazing, too! 😊 It's always special when a customer takes the time to recognize someone on our team, and we know your words will bring a big smile to Lorie's face. Thank you for showing her some love and for being part of our agency family, Riley. We truly appreciate you! ⭐"
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Tejinder Sharma

October 27, 2026

5 out of 5 rating by Tejinder Sharma
"Natalia helped me. She is very good at her work and gives prompt and easily understandable answers for complex questions"
We responded:
"Hi Tejinder — thank you so much for taking the time to recognize Natalia! We love hearing that she was able to take complicated insurance questions and make the answers simple and easy to understand. That's such an important part of helping our customers feel comfortable and confident in their decisions. Natalia is a wonderful part of our team, and we know she'll appreciate hearing that her knowledge and quick responses made a difference for you. Thank you for sharing your experience, Tejinder! We're grateful for your trust in our agency and are always happy to help whenever you need us! ❤️"
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Brooke Ruble

October 27, 2026

5 out of 5 rating by Brooke Ruble
"Lorie helped me with all my questions with great knowledge and was very professional. Highly recommend her and this agency!"
We responded:
"Hi Brooke — thank you so much for your kind words and recommendation! ❤️ We're so glad Lorie was able to answer all your questions and make your experience with our office a positive one. She takes pride in being knowledgeable, approachable, and making sure our customers feel comfortable asking questions, no matter how big or small. It's also wonderful to hear that our team was easy to reach and responsive when you needed assistance. We'll be sure to share your thoughtful feedback with Lorie — we know it will make her day! Thank you for putting your confidence in our team, Brooke. We truly appreciate you! ⭐"
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Natalia K

October 27, 2026

5 out of 5 rating by Natalia K
"I recommend this agency: I had some questions about the umbrella policy and got all my questions answered and they also have the pet insurance. Very happy I switched to them"
We responded:
"Hi Natalia — thank you so much for your wonderful review and recommendation! We're so happy you decided to make the switch to our agency! ❤️ Insurance can come with a lot of questions, especially when exploring coverage like umbrella and pet insurance, and we want you to feel comfortable and informed about your options. It's great to hear our team was able to provide the answers you needed. We truly appreciate the opportunity to earn your trust, Natalia, and we're glad to have you as part of our State Farm family. We're always just a call away whenever you need us! ⭐"
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Carol Pettine

October 23, 2026

5 out of 5 rating by Carol Pettine
"I can’t say enough good things about Ricardo at State Farm! After being a customer for over 20 years, I switched to GEICO because of rising rates. Recently, with my GEICO premiums getting out of hand, I decided to give State Farm another try, and I’m so glad I did!

Ricardo not only saved me a significant amount of money on my auto and renters insurance, but also got me better coverage! He was incredibly patient with all my questions, took the time to walk me through everything, and even stayed on the phone with me while I canceled my GEICO policies.

He made the entire process so easy, and I really appreciated his help. I couldn’t have asked for a better experience. Thank you, Ricardo, for going above and beyond! It’s great to be back with State Farm!"
We responded:
"Hi Carol — first and foremost, welcome back to State Farm! ❤️ After being with us for over 20 years, it means so much that you decided to give us another opportunity to earn your trust. We're so happy Ricardo was able to help you find better coverage at a lower price for your auto and renters insurance! What makes your review especially meaningful is hearing how patient and thorough he was, answering your questions, walking you through your options, and even staying on the phone to help with your previous policies. Those extra touches are what great customer service is all about! We'll definitely make sure Ricardo sees your wonderful feedback. Thank you, Carol, for giving us another chance and for sharing your experience so thoughtfully. We're grateful to have you back as part of our State Farm family! ⭐"
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Ted Zuccarelli

October 22, 2026

5 out of 5 rating by Ted Zuccarelli
"McLendon State Farm Insurance has a team of hardworking professionals. I would especially like to thank the very knowledgeable Lorie Schwingel, who was extremely helpful in answering all my questions about one of my policies.
I’m a longtime State Farm customer, and it’s because of people like Lorie that I continue to feel confident in my choice. She knows the details of State Farm’s policies and products and is enthusiastic about helping you make the right choices and adjustments to meet your needs.
This office has a skilled and knowledgeable team. You feel confident knowing that you’re being well taken care of and that you’re getting a competitive rate.
I highly recommend this office for all your insurance needs. Thank you, Lorie, you made my day!"
We responded:
"Hi Ted — what a wonderful review! Thank you for taking the time to share such thoughtful words about Lorie and our McLendon State Farm team. It means so much to us, especially coming from a longtime State Farm customer like yourself! We love hearing that Lorie took the time to answer your questions, explain your options, and make sure you felt confident in your coverage. She genuinely cares about helping our customers, and knowing she made your day is the kind of feedback that makes ours! We'll be sure to share your wonderful words with her. Thank you, Ted, for your continued loyalty, your recommendation, and for allowing our team to be part of your insurance journey. We're grateful to have you with us, and we look forward to taking great care of you for years to come! ❤️"
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Teresa Ruble

October 21, 2026

5 out of 5 rating by Teresa Ruble
"Lorie, is a pleasure to work with!
Thank you."
We responded:
"Hi Teresa — thank you so much for taking a moment to recognize Lorie! We're so happy to hear that she's been a pleasure to work with. Lorie brings such a caring and helpful approach to our customers, and it means a lot when someone takes the time to acknowledge her efforts. We'll be sure to pass along your kind words — they'll certainly make her smile! Thank you for being part of our agency family, Teresa. We truly appreciate you! ❤️"
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Evan Cohen

October 21, 2026

5 out of 5 rating by Evan Cohen
"Lorie was full of knowledge and helped me through the quoting process with such professionalism. Thank You for making her available to your clients, great choice."
We responded:
"Hi Evan — thank you so much for your thoughtful review! We especially appreciate your comment about Lorie being a great choice for our team — we couldn't agree more! 😊 We're fortunate to have someone who brings so much knowledge, professionalism, and genuine care to the people she helps. It's wonderful to hear that she made the quoting process a positive experience for you. We'll be sure to share your kind words with her, as recognition like yours means so much. Thank you for giving our agency the opportunity to assist you, Evan. We truly appreciate you taking the time to recognize Lorie! ❤️"
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Stephanie Dietz, Realtor

October 21, 2026

5 out of 5 rating by Stephanie Dietz, Realtor
"Ricardo was awesome! He helped me get the lowest possible rate on my auto insurance and even went the extra mile to help me cancel my previous policy. He made switching to State Farm easy and stress-free. I really appreciate his time and excellent customer service."
We responded:
"Hi Stephanie — thank you so much for sharing your experience! We're so happy Ricardo was able to help you find a great rate on your auto insurance and make switching to State Farm such an easy process. It's those extra steps, like helping you take care of your previous policy, that can make all the difference! We know your time is valuable, and it means a lot to hear that Ricardo made the entire experience stress-free. We'll be sure to share your kind words with him! Thank you for giving our agency the opportunity to earn your business, Stephanie. We're so glad to welcome you to our State Farm family! ❤️"
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Kayla Schwingel

October 15, 2026

5 out of 5 rating by Kayla Schwingel
"Sarah office has the best staff anytime I need help all staff is awesome ."
We responded:
"Hi Kayla — thank you so much for your sweet review! ❤️ It means so much to hear that you've had such positive experiences with Sarah's team. We want every customer to feel welcomed, valued, and confident that there's always someone here ready to help when they need us. Knowing that our entire team has made that impression on you is truly special! We'll be sure to share your kind words with everyone. Thank you for your continued trust and for being part of our agency family, Kayla. We appreciate you! ⭐"
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Andrew S.

October 14, 2026

5 out of 5 rating by Andrew S.
"This office is awesome .Lorie was knowledgeable and very helpful"
We responded:
"Hi Andrew — thank you so much for the great review! We love hearing that you had such a positive experience with our office and that Lorie was able to help you. She takes pride in making sure our customers have the information and support they need, and it's wonderful to see her efforts recognized. We'll be sure to pass along your kind words to her! Thank you for choosing our agency, Andrew. We appreciate your trust and look forward to being here whenever you need us! ⭐"
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Abby Taylor

October 14, 2026

5 out of 5 rating by Abby Taylor
"My experience switching to state farm today was excellent. Ricardo was absolutely amazing to work with! He made the process of switching my car insurance to State Farm today so easy and stress-free. He was helpful, knowledgeable, patient, and took the time to walk me through everything to make sure I understood my options. I really appreciated how professional and friendly he was throughout the entire process. It’s refreshing to work with someone who genuinely cares about helping people and making sure they get the best experience possible. If you’re looking for a great insurance agent, I highly recommend Ricardo! Thank you for all your help today!"
We responded:
"Hi Abby — wow, thank you for taking the time to write such a thoughtful review! ❤️ We know switching insurance companies is a big decision, and we're so happy Ricardo made the experience easy and stress-free for you. What stands out most is hearing that he took the time to explain your options, answer your questions, and make sure you felt comfortable every step of the way. That's the kind of personal attention we want every customer to receive! Ricardo truly cares about the people he helps, and we can't wait to share your wonderful words with him. Thank you for trusting us with your car insurance and for recommending Ricardo to others. Welcome to our State Farm family, Abby! We're so glad you're here! ⭐"
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Kari Spiert

October 14, 2026

5 out of 5 rating by Kari Spiert
"Lorie Schwingel helped me and she was very polite and took the time to answer my questions. I would recommend State Farm for your insurance needs."
We responded:
"Hi Kari — thank you so much for your wonderful review! We're so happy to hear that Lorie made your experience a positive one. Taking the time to listen, answer questions, and make sure our customers feel comfortable with their insurance decisions is something we truly value. Lorie has such a caring approach, and it means a lot to see that reflected in your experience. We'll be sure to share your kind words with her! Thank you for your recommendation and for giving our team the opportunity to help with your insurance needs. We appreciate you, Kari! ❤️"
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Angel Hernandez

October 9, 2026

5 out of 5 rating by Angel Hernandez
"Just wanted to say, Ricardo was very professional extremely Nice. Extremely helpful, And I definitely real. Recommend this to anyone."
We responded:
"Hi Angel — thank you so much for your thoughtful review! It’s wonderful to hear how much you enjoyed working with Ricardo. He genuinely cares about the people he helps, and knowing that his kindness, professionalism, and willingness to go the extra mile made a difference for you means a lot to us. We’re fortunate to have him on our team, and I know he’ll appreciate hearing your kind words! Thank you again, Angel, for your trust and for recommending our agency to others. We’re grateful to have you as part of our State Farm family! ❤️"
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Marcy Krugel

October 9, 2026

5 out of 5 rating by Marcy Krugel
"I just signed up with State Farm for my Auto and Condo insurance. I dealt with Ramsey Pepe. He has been very helpful, friendly, and responsive. If I ever have to use this insurance, I hope that I will find the process as easy and effective. So far, so good!"
We responded:
"Hi Marcy — welcome to our State Farm family! Thank you so much for sharing your experience with Ramsey. We’re so glad he made getting your auto and condo insurance set up a positive experience with his friendly, helpful, and responsive service. We also understand how important it is to have that same level of care when you need us most, and our team is committed to being here to guide and support you every step of the way. We’ll be sure to share your kind words with Ramsey! Thank you for putting your trust in our agency, Marcy. We truly appreciate the opportunity to take care of your insurance needs! ❤️"
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Robert Simmons

October 5, 2026

5 out of 5 rating by Robert Simmons
"Very nice very competant and a pleasure"
We responded:
"Hi Robert — thank you so much for the kind review! We’re happy to hear you had such a positive experience with our team. Providing knowledgeable service while making every interaction friendly and enjoyable is very important to us. We truly appreciate you taking the time to share your experience, Robert, and thank you for choosing our agency! ⭐"
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paula Coombs

October 2, 2026

5 out of 5 rating by paula Coombs
"Jessica is so accommodating. She goes out of her way to ensure that you understand your policy. She is extremely pleasant and kind. I’m so glad that if I have any questions I can always count on her to resolve it!"
We responded:
"Hi Paula — thank you so much for taking the time to share such kind words about Jessica! It means a lot to know that you feel comfortable reaching out to her and can count on her when you have questions. Jessica truly cares about making sure our customers understand their coverage and never feel rushed through the process. We’re very lucky to have her on our team, and we’ll make sure she sees your wonderful feedback. Thank you for trusting us to be here for you, Paula! ❤️"
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Mona Osborne

September 30, 2026

5 out of 5 rating by Mona Osborne
"Ricardo was very professional and totally enjoyed our interaction today. ‘Easy pesy’ signing up with State Farm! Thank you!"
We responded:
"Hi Mona — thank you so much for the wonderful review! We love hearing that Ricardo made everything “easy peasy” for you! 😊 Making insurance simple and taking the stress out of the process is exactly the experience we want for our customers. We’ll be sure to share your kind words with Ricardo — he’ll appreciate knowing you enjoyed working with him. Welcome to our State Farm family, Mona, and thank you for choosing our agency! ⭐"
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Theresa Serra

September 28, 2026

5 out of 5 rating by Theresa Serra
"Great. Customer service"
We responded:
"Hi Theresa — thank you so much for the 5-star review! It really means a lot to us that you took the time to leave us a kind note. We truly enjoy taking care of our customers and making sure you always feel welcomed and supported when you reach out. Thank you for being part of our agency"
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Moe N

September 25, 2026

5 out of 5 rating by Moe N
"Ricardo made it very simple to change in insurance policies it was a pleasure working with him all the way through the process he made sure I understood everything I needed to know about my policy before hanging up the phone very confident in Ricardo at State Farm"
We responded:
"Hi Moe — thank you so much for sharing your experience! We’re glad Ricardo made changing your insurance policies simple and took the time to walk you through everything from start to finish. Making sure you understood your coverage and felt confident before ending the call is exactly the kind of personal service we want our customers to receive. We’ll be sure to share your kind words with Ricardo. Thank you for putting your confidence in him and our agency — we truly appreciate having you with us! ⭐"